Frequently Asked Questions
Find answers to commonly asked questions here.
How do I login to my VPS? How do I create a Droplet?
We've put together a "getting started guide" for first time users in our community section on how to login to your virtual server.
How do I set up DNS?
Check out this community article: How to Set Up a Host Name with Pagz
Why is my domain not resolving?
DNS can take time to propagate. Also, your local nameserver will cache results; therefore, you must flush your local nameserver cache in order to effectively debug DNS updates.
Alternatively, you can use the command line tool 'dig' to check the updates.
How can I connect to my Droplet with VNC?
Even though we do not provide GUI access to all of our Droplets, we have a community article on how to set up the XFCE desktop environment on Ubuntu:
How to Install and Configure VNC on Ubuntu 14.04
We recommend having at least 1GB of Ram available to run X11
How can I use PuTTY to connect to my Droplet?
You will need to use PuTTY to connect to your Droplet via SSH.
Please follow this guide on how to login with PuTTY: How to Log into Your Droplet with PuTTY for Windows Users